Average Score (188 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

188 Ratings

4.7 Average

Models
Types of Survey
Filter by

  • William B.03-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Brenda M.03-20-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Mary M.03-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Carlos D.03-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Taylor H.03-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    QUICK AND EFFICIENT SERVICE

  • Colin G.03-14-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

  • Gennaro C.03-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Michael M.03-07-2025

    TYPE:ServiceMODEL:Golf RYEAR:2019

    Had my car in for a damaged wheel and tire from a pothole. Wheel and tire were replaced along with an alignment. My car is now pulling to the right when the steering wheel is straight. I let Jeff, my advisor for the visit, know right after driving off the lot and he did not respond after two texts to him. He’s been great otherwise. I’ve scheduled a new appointment to have the alignment corrected, which I do not expect to pay for as I highly doubt the car was even test driven after the alignment.

  • Peter R.03-07-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Robert B.03-06-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Everything was easy Sales team very knowledgeable