Average Score (188 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

188 Ratings

4.7 Average

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  • Stuart B.03-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    This was by far the best car buying experience I have had. Justin was very knowledgeable and answered all my questions. The entire process was no hassle and low pressure.

  • John G.03-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Diane S.03-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Best waiting area! Service personnel were polite, efficient, and explained everything.

  • Jake C.03-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Andrea L.03-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Anthony S.03-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Colin my service advisor always does a great job in helping me with routine maintenance. I can call or stop by anytime when it is time for the recommended services. My vehicle is usually ready when expected and I enjoy the professional atmosphere.

  • Klaudia V.03-02-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Kathleen E.02-26-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

  • Frank B.02-24-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Gave a 3 stars because of the discrepancy of the quoted charge for the 40,000 service verse what I got billed (which I TRIED to find online and did not see it anywhere on my own. If it were in writing online it would have solved the 1 issue especially since Colin said the price has been the same for 3yrs. Secondly...I just am not sure if additional items were pushed to just make more money. Stinks honestly.

  • Matt K.02-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Process is simple, easy to understand; the guy I dealt with was punctual and polite.