TYPE:ServiceMODEL:TiguanYEAR:2021
Good service and professional employees
Average Score (188 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf GTIYEAR:2019
professional service reasonable pricing
TYPE:SalesMODEL:TiguanYEAR:2024
Justin is honest and attentive. Great experience
TYPE:SalesMODEL:ID.4YEAR:2024
The process was as smooth as it could be! Very attentive
TYPE:ServiceMODEL:ID.4YEAR:2021
I had a recall for door handles and for the software update. Door handles back ordered and the update caused more issues when I picked up my vehicle. After update was installed I left with the following issues…. Parking brake alarm constantly beeps at me saying don’t drive Rear view assist in now unusable I have two random yellow triangles on my screen When I’m at a full stop now the car doesn’t stop. It used to lock so I didn’t have to hold my foot on brake pedal. I was told I had to pay for diagnostic to find out what’s wrong. Also schedule an appointment. Two weeks was earliest I could get. So now I’m driving a car with multiple issues and an alarm telling me not to drive because of the update that was done to my car. Oh and I will have to pay to fix the issue that was caused by VW. If I could do zero stars I would.
TYPE:SalesMODEL:JettaYEAR:2025
GREAT DEALERSHIP AND BUYING EXPERIENCE
TYPE:SalesMODEL:ID.4YEAR:2024
TYPE:SalesMODEL:ID.4YEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2024
Our salesman was helpful during the purchase process of the Tiguan. He said to call any time if we had questions. After the sale I had to call 4 times to reach him with issues. He did not return my calls. When I finally did talk to him he helped with one issue & said he’d call me back on another. He has not called back. I am very disappointed in the after sale service. I would not recommend Prestige to my family or friends.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Because this time my issue was finally resolved