Average Score (188 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

188 Ratings

4.7 Average

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  • Alicia B.05-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Good service, efficient, quick

  • Catrice B.05-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Raymond D.05-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Very helpful.

  • Nidia A.05-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Evan A.05-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    The service manager that I interacted with immediately opened with rude hostility when I inquired about a loaner vehicle. My interaction with him was extremely unpleasant and makes me never want to walk in your facility again

  • Sherry G.05-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Jacqueline who handles my service is awesome! She always gets me in when I need help and gets me quickly on my way quickly. I highly recommend Jacqueline in the Subaru service center!

  • Dawn G.05-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Francine M.05-12-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Thanks Colin for fixing my air conditioner. Glad that it was covered under warranty.

  • Clifford S.05-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Excellence all around the board

  • Melissa W.05-11-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023