Average Score (188 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

188 Ratings

4.7 Average

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  • Megan W.05-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Justin was great right from the start!

  • Benjamin W.05-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Service staff very professional and courteous

  • Anthony S.05-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Everything is perfect for me.

  • Jennifer B.05-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Therese B.04-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • William G.04-30-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Justin made the entire purchase very pleasant and easy.

  • Jennifer R.04-27-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    The service I get from the VW dealership as far as my car goes is always great. I can bank on the work being done the right way. I brought motor oil for them to use because I bought extra. I informed the service person that checked me in and he said to leave it on the front seat. When we were finished, it was still on the seat. No big deal, he gave me a card for 20% off my next visit. I also had to ask for a free car wash ticket for the car wash down the road. A car wash has come complimentary at every other VW dealership I have ever gone to. A customer should not have to ask for it. Most customers might not even know it's available. I think it should be something that is given complimentary when you get your receipt. Not something you have to ask for.

  • Edward F.04-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Fast service as I had to wait onsite for my car

  • George Y.04-25-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Courteous and efficient

  • Zach V.04-24-2025

    TYPE:ServiceMODEL:Golf RYEAR:2023

    Hassle free interaction