Average Score (188 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

188 Ratings

4.7 Average

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  • Margaret C.04-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Very friendly, well educated on what’s happening with my car. They discussed what was going to happen n the length of time it would take

  • Stephani S.04-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Got me in and out for my oil change. At the price paid, I would have expected the vehicle to be vacuumed, they do that at jiffylube. Overall still satisfied.

  • Thomas H.04-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Everyone in the service dept. Was polite and professional.

  • Limin Z.04-20-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

  • Alan T.04-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Patricia B.04-17-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    It was a great experience working with Damon. He did not pressure us as some other salespeople did from other dealerships. He provided just the right amount of contact and was always available to answer a question or provide follow up. He followed through with all of our requests in a timely manner. We visited Prestige 3 times and each visit went smoothly. We truly appreciated Damon’s commitment to customer service and satisfaction. Thank you.

  • Ryan S.04-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Colin took care of me for my 10k mile service. Super friendly, attentive, and made sure I was up to date throughout the whole appointment. Excellent customer service

  • Maria V.04-10-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Timothy R.04-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    They do a great job taking care of my car

  • Florindo D.04-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2024