Average Score (204 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

204 Ratings

4.6 Average

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  • Douglas D.09-27-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    Quick and friendly service

  • Robert C.09-27-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

    Always easy to make a quick appointment for Service, and from the moment you get there, everyone is very professional.

  • William M.09-26-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • June M.09-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    well mannered...quick....just lovely...Thank You!!!!!!!!!!!!

  • Ronald F.09-20-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    It was FREE! 😀

  • Michael N.09-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Could use a little more information on updates for the Id4. We asked about the GPS malfunctioning but we got the answer that everyone is dealing with that and there is no fix. Reading online looks like a reset of the car can help with this issue. Instead we were told the recall may fix it but the problem persists.

  • Mary M.09-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Michelle M.09-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    It waa the most pleasant car buying experience. Von Roach waa amazing.

  • Sean E.09-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    On time and honest

  • Kristina M.09-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2024