Average Score (188 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

188 Ratings

4.7 Average

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  • Kathleen K.12-04-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I thought my tires would be rotated. They weren’t. When I called and asked why I was told I didn’t ask for it and the mechanic didn’t say they needed it. In my 30,000 mile package it states tire rotation. Now I will have to make another appointment to have it done. Never heard of that excuse ever.

  • Leslie A.12-04-2024

    TYPE:ServiceMODEL:Golf RYEAR:2024

  • Andrea S.12-04-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Excellent service team

  • Colleen Z.11-28-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Douglas W.11-27-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Colin G.11-26-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

  • Marc D.11-24-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Robert G.11-22-2024

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018

  • Kristin S.11-22-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Catrice B.11-22-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Expedient professional service. The kept me updated throughout the process.