Average Score (188 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

188 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Douglas D.11-05-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    Good quick service but I had a problem after I left. I called the dealership but they never called back.

  • Jacqueline G.10-29-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Joe M.10-28-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Great efficient service.

  • Michael L.10-27-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Richard P.10-27-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Albert F.10-24-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    I was told my brakes need replacing at 26000 mile - past the 24000 mile extended warranty No mention of an issue at the 17000+ service and the main office will not extend the warranty VERY dissatisfied

  • Barbara S.10-23-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    One of our main concerns was price. Justin made sure to give us the best price possible. He listened to both our wants and needs. He is definitely an asset to your sales force.

  • Wayne S.10-23-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    It was such a pleasure working with Andrew. He made the entire process so easy and comfortable for my family.