TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Average Score (204 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:Jetta GLIYEAR:2022
On a Thur I got a flat tire. When I called to make an apt the girl sent my call to parts. Im not a mechanics I have no idea what I needed and even the guy in parts was frustrated with the service. He got me the tire, but when I was sent back to service I was unable to get an apt to put on a new tire for 2 WEEKS. I could've picked up the tire and put it on myself faster. Instead i had to drive on a donut for 2 weeks when the tire was in on Monday. To me this is a safety issue. I don't know much about cars but I do know youre not meant to drive on a donut that long.
TYPE:ServiceMODEL:AtlasYEAR:2022
Communication was great.