Average Score (188 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

188 Ratings

4.7 Average

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  • Shanon O.07-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Excellent

  • Albert D.07-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    If I could give a negative rating I would. My experience with the Atlas I purchased was bad enough but last week my daughter brought in the Jetta that I leased for her for a routine maintenance and left with the oil cap unsecured. Within a mile of the dealership she was enveloped in white smoke and two engine warning lights were on. She sat in a parking lot for over an hour as I tried in vain to get someone from the service team on the phone. I literally asked the poor woman who was answering the phone that day if you were running a car dealership or a circus. I will never purchase another VW - that was the third vehicle from Prestige in my family - but more importantly will never buy from Prestige again. Oh, my daughter was given two free car washes for her trouble. Wow.

  • Elizabeth R.07-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Shane L.07-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Great service and communication.

  • Catrice B.07-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Professional, precise and expedient.

  • Christopher C.07-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    We had an incredible purchasing experience from Prestige VW. Damon Gross was incredible throughout the entire buying process. We will be looking forward to working with him again in the future!

  • Patricia J.06-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Everyone at Prestige is always so helpful and pleasant !

  • Shanna D.06-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Von was great!! The whole prestige dealership was so nice and I got my dream car!!

  • Ashley W.06-29-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Andy Amato was very informative and honest!

  • Colleen Z.06-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Efficient and friendly